At QK888 we take your privacy seriously. This document explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a user of our Platform.
This Privacy Policy ("Policy") describes how QK888 ("we", "us", "our") collects, uses, stores, discloses, and protects personal data relating to users ("you", "your") of the QK888 online gaming platform available at https://qk888.cam and any associated mobile interfaces or applications (collectively, the "Platform").
QK888 is an English-language online gaming information and entertainment platform targeting Pakistani users. We are committed to handling your personal data responsibly, transparently, and in accordance with the data-protection obligations imposed by the jurisdiction in which we hold our operating licence. This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy.
Pakistan Note: QK888 does not hold a licence from the Government of Pakistan, PTA, the State Bank of Pakistan, or any Pakistani provincial authority. This Policy does not constitute legal advice under Pakistani law. Users are solely responsible for understanding how data-protection laws applicable in Pakistan may affect their use of the Platform.
By registering an Account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of it, please discontinue use of the Platform immediately.
For the purposes of this Policy the following terms carry the meanings defined below:
Depending on how you interact with the Platform, we may collect the following categories of personal data:
What we do not collect: We do not knowingly collect personal data from individuals under the age of 18. We do not collect biometric data beyond standard KYC document checks. We do not sell your personal data to third parties for their own marketing purposes.
We collect personal data through the following channels:
References to payment services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah are provided for contextual familiarity with the Pakistan market only. None of these providers endorse, support, or are affiliated with QK888 or online gambling. Any data exchanged with payment processors is limited to what is strictly necessary to complete the requested financial transaction.
Where data-protection law requires us to identify a legal basis for each processing activity, we rely on the following grounds:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Processing deposits and withdrawals | Performance of a contract with you |
| KYC and AML identity verification | Legal obligation (AML/CFT regulations) |
| Fraud detection and security monitoring | Legitimate interests (protecting the Platform and users) |
| Responsible-gambling monitoring and limits | Legal obligation and legitimate interests |
| Customer support communications | Performance of a contract / legitimate interests |
| Marketing communications (opted-in) | Consent (you may withdraw at any time) |
| Analytics and Platform improvement | Legitimate interests (improving user experience) |
| Compliance with regulatory requests | Legal obligation |
We use your registration and identity data to create and maintain your Account, verify your identity, process your deposits and withdrawals, and communicate essential Account information to you. Without this data we cannot provide you with access to the Platform's services.
KYC and financial transaction data is processed to meet our obligations under anti-money laundering and counter-terrorist financing regulations applicable in our licence jurisdiction. This includes screening against sanctions lists, monitoring for suspicious transaction patterns, and retaining records for the periods required by law.
We analyse your betting history, session durations, deposit frequency, and self-imposed limit settings to identify potential indicators of problem gambling. Where such indicators are detected, we may proactively reach out to you, apply protective account measures, or refer you to responsible-gambling support resources as described on our Responsible Gambling page.
Technical and device data — including IP addresses, login timestamps, and device fingerprints — is used to detect and prevent unauthorised access, account takeover, bonus abuse, multi-accounting, and other forms of fraudulent activity. Automated and manual review processes may be applied where anomalies are detected.
Where you have provided explicit consent during registration or in your Account settings, we may send you promotional communications about new games, sports-betting markets (including Pakistan cricket internationals, PSL T20 fixtures, and ICC tournaments), bonuses, and Platform updates. You may withdraw your marketing consent at any time via your Account preferences or by contacting our support team.
Aggregated and pseudonymised behavioural data is used to understand how users navigate the Platform, identify areas for improvement, and test new features. Where possible, analytics are conducted on anonymised datasets that cannot be linked back to individual users.
QK888 does not sell your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent strictly necessary:
All third-party processors acting on our behalf are bound by contractual data-processing agreements that prohibit them from using your data for any purpose beyond the specific service they are providing to QK888.
The QK888 Platform uses cookies and similar tracking technologies to operate core functionality, remember your preferences, and analyse usage patterns. The categories of cookies we use are as follows:
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using core Platform features, but may affect personalisation and some analytical functions. Please note that blocking all cookies may impact session security.
Do Not Track: Some browsers transmit a "Do Not Track" signal. The Platform currently does not alter its data collection practices in response to Do Not Track signals, as no universally accepted standard for such signals has been adopted. We will update this position if a recognised standard is established.
We retain your personal data for as long as your Account remains active and for any additional period required by our legal or regulatory obligations. The following general retention guidelines apply:
On expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
QK888 implements a layered approach to data security, combining technical, organisational, and procedural safeguards to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:
While we apply rigorous security controls, no system transmitted over the internet can be guaranteed as completely secure. You are responsible for keeping your Account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your Account.
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within the timeframes required by applicable data-protection law.
QK888 operates globally and your personal data may be transferred to, stored in, or processed by systems located in countries other than Pakistan. These countries may have data-protection laws that differ from those in Pakistan or in the jurisdiction you reside in.
Where such transfers occur, we ensure that appropriate safeguards are in place — such as standard contractual clauses, data-processing agreements, or transfers to jurisdictions recognised as providing an adequate level of data protection — to ensure your data receives a consistent standard of protection regardless of where it is processed.
Subject to applicable data-protection law and any overriding legal obligations (such as AML record-keeping requirements), you may have the following rights in respect of your personal data:
To exercise any of these rights, please contact us using the details in Section 16. We will respond within the timeframe required by applicable law — typically within thirty (30) calendar days of receipt of a valid request. We may need to verify your identity before processing a data rights request.
Responsible-Gambling Self-Exclusion: If you request self-exclusion under our Responsible Gambling Policy, we are required to retain certain data to enforce that exclusion effectively. A self-exclusion request does not automatically erase all Account data. Please refer to our Responsible Gambling page for full details.
The QK888 Platform is strictly intended for adults aged 18 or older, or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect, process, or store personal data from individuals under the minimum permitted age. All Account registrations are subject to mandatory age verification as part of our KYC process.
If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated Account. If you are a parent or guardian and believe that your child has accessed the Platform and provided personal data, please contact us immediately at the address provided in Section 16.
Parental Controls: We strongly encourage parents and guardians to use parental-control software and internet-filtering tools to prevent minors from accessing online gambling platforms. A list of recommended tools is available on our Responsible Gambling page.
The Platform does not contain links to third-party websites as a matter of policy, in line with our internal link restrictions. However, you may arrive at the Platform via referral links placed by third-party affiliates or marketing partners on external websites. QK888 is not responsible for the privacy practices of any third-party website, and this Policy applies exclusively to data collected by QK888 through the Platform. We encourage you to review the privacy policies of any other website you visit.
QK888 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, Platform features, or applicable law. Where a material change is made, we will endeavour to notify you via your registered email address or through a prominent notice on the Platform prior to the change taking effect. The effective date of the most recent revision is displayed at the top of this document.
Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, please discontinue use of the Platform and request Account closure before the amendment's effective date.
If you have any questions, concerns, or requests relating to this Privacy Policy, wish to exercise a data right, or need to report a potential data-protection concern, please contact our Privacy team using the details below. All communications must be submitted in English.
Privacy & Data Queries: [email protected]
Subject Line: Please include "Privacy Request" or "Data Rights" in your subject line for faster routing.
Response Time: We aim to respond to all privacy-related enquiries within 30 calendar days.
Support Hours: 24 hours a day, 7 days a week
For responsible-gambling concerns or self-exclusion requests, please also refer to our Responsible Gambling page, which contains additional support contacts and resources.
Six key commitments that define how we handle your personal data on the QK888 Platform.
All data transmitted between your device and QK888 servers is protected by TLS encryption. Sensitive fields stored in our databases are encrypted at rest, keeping your personal and financial information secure.
QK888 does not sell your personal data to third parties for marketing purposes — ever. Data sharing is limited strictly to what is necessary for payment processing, KYC compliance, and Platform security.
Promotional communications are only sent where you have given explicit consent. You can withdraw that consent at any time from your Account preferences — no long processes, no hidden opt-outs.
You have the right to access, correct, or request deletion of your personal data. Submit a request to our Privacy team and we will respond within 30 calendar days in line with applicable data-protection law.
We keep your data only as long as required for the purpose it was collected or to meet legal obligations. After that, data is securely deleted or irreversibly anonymised — no indefinite data stockpiling.
Where your data is processed outside Pakistan, we ensure appropriate contractual and legal safeguards are in place so your information receives the same level of protection regardless of where it travels.
You have read how QK888 protects your personal data. Head to our homepage to explore sports markets, live casino games, and more — or check our FAQ for quick answers to common questions.